Rivenburgh Agency Joins MetzWood

We are excited to announce that as of January 1, 2026, David H Rivenburgh Inc is now a part of MetzWood Insurance! Laura & Guy, the second generation of the Rivenburgh family, will be starting their next chapter and are trusting MetzWood to continue on their legacy of family-owned, personalized service. 

 

What to Expect

Effective January 1, 2026, all current Rivenburgh clients will be insured by MetzWood, with their current plans carrying over. These clients will be contacted by our team ahead of their next policy renewal for a comprehensive review of their current plan. With this new chapter, Rivenburgh clients will have continued access to their current provider, as well as competitive options from: 

  • New York Central Mutual
  • Utica National
  • The Hanover Insurance Group
  • Cincinnati Insurance
  • Liberty Mutual/Safeco
  • Erie & Niagara Insurance
  • And many more!

It’s our honor to take care of the clients who have entrusted what matters most to the Rivenburgh Agency. We promise to continue the level of personalized service they have received as clients. If you have any questions, please feel free to reach out to us.

Important New Contact Information

Mailing Address: PO Box 8, Chatham, NY 12037
Chatham Office Address: 11 Central Square, Chatham, NY 12037
Hudson Office Address: One Hudson City Centre #305, Hudson, NY 12534
Service Hours: Monday – Friday, 8:30 AM-4:30 PM
Phone Number: (518) 392-5161
Website: www.metzwood.com

Frequently Asked Questions

I’m a current Rivenburgh client. Do I need to do anything?

Welcome to MetzWood! In most cases, you do not need to do anything at this time.

  • If your policy was placed directly with the insurance company through Rivenburgh, nothing will change and no action is required.
  • If your policy was placed through a brokered arrangement, we will just need one quick sign-off to formally designate MetzWood as your agent. We will reach out directly and make this as easy as possible.

If you are unsure how your policy was placed or have any questions, please do not hesitate to contact us. We are happy to help.

When will the change take place?

The first day of the acquisition will be January 1, 2026. We encourage current Rivenburgh clients to reach out to our team at any point before or after this date with any questions!

Will anything change with my payment?

Payments are most often made directly with the insurance company. You can find a full list of their contact information and payment links here. In the rare situations when you need to pay your bill by contacting a MetzWood representative, we are able to process credit card and ACH payments on your behalf. MetzWood does not accept cash payments.

Why now?

The David H Rivenburgh Agency Inc was founded in 1967 and was under the leadership of David and his wife, Berniece. Their children, Laura Mortefolio and Guy Rivenburgh, continued their parents’ legacy by leading the agency.

The time has come for Laura and Guy to start their next chapter in retirement. We look forward to honoring their legacy as a family-owned business, and we bid them well in their retirement!

How can I reach a MetzWood team member?

Our team is available in person, over the phone, or online for your convenience.

Chatham Location

11 Central Square

Chatham, NY

Monday - Friday, 8:30 am - 4:30 pm

(518) 392-5161


Hudson Location

1 Hudson City Centre

#305

Hudson, NY

Monday - Friday, 8:30 am - 4:30 pm

(518) 392-5161


Albany Location

300 Great Oaks Blvd

Suite 300

Albany, NY

Monday - Friday, By Appointment Only

(518) 392-5161

Fill out the contact form below, and a MetzWood team member will get in touch with you as soon as possible!